Jewelry Care
Each piece begins as a small moment shaped by hand, carrying the textures of nature and the warmth of slow creation. No two are ever the same, and that is where their beauty lies.
To keep your jewelry as timeless as the day it was made:
- Keep your piece away from water, perfumes, lotions, and other chemicals.
- Remove your jewelry before swimming, showering, or during strenuous activities.
- Store in a soft pouch or box, away from direct sunlight and dust.
- Gently polish metal parts with a soft, dry cloth. For polymer clay, a light wipe with a damp cloth is enough for daily cleaning.
- Though strong, polymer clay is not unbreakable, so a little care will help keep it beautiful for years to come.
Wear it often, let it share in your days,
In your care, it will rest well and grow more beautiful with time.
FAQ
Do you ship internationally?
Yes, I'm happy to ship worldwide.
Right now, shipping is always $10 USD for orders under $100 USD, and free for orders over $100 USD.
How long will it take to make and ship my order?
Orders are usually packed and shipped within 5-7 business days.
Delivery to most countries takes about 2-4 weeks. You'll receive an email with tracking details once your order has shipped.
What is your return policy?
Because each piece is handmade with great care by me, I am unable to accept returns, exchanges, or cancellations once an order is placed. This policy allows me to maintain the quality and uniqueness of my work. I truly appreciate your understanding.
If your piece arrives damaged or defective, please contact me within 7 days of delivery with your order number and clear photos. I'll review your case and work with you to find the best possible solution.
Will my piece look exactly like the photo?
Each piece is handmade, so even with the same design there may be slight differences in color, texture, or shape.
These little variations are a natural part of the process and give your piece its own charm, while the overall look and style will stay the same. Some designs might be made just once in their exact form, while others could be revisited or updated in the future.
What payment method do you accept?
Currently, I accept payments via PayPal. I am working on adding more payment options, including major credit cards, in the near future.
If you would like to arrange payment via Wise, please send me a message or email (whimsyclay.art@gmail.com), and I will provide you with the necessary details. Thank you so much!